- Mon–Fri 07:00 – 22:00 (direct to engineer)
- Sat 08:00 – 20:00 (direct to engineer)
- Sun 09:00 – 18:00 (emergency only)
- Bank holidays staffed for emergencies
Contact
Pick up the phone. A real engineer picks up at the other end.
If you're standing in front of a boiler that won't fire and you want a five-minute conversation about whether it's safe to wait, ring. If you'd rather send the model number and a photo by email, do that instead.
- Replies usually within four working hours
- Send model number and a photo of the display if you can
- For genuine emergencies — please ring instead
Kilmainham, Dublin 8D08 V2X4 · Ireland
- Drop-off for spare parts by appointment
- Not a retail counter — phone first
- Off-street parking for one vehicle
Three things speed everything up.
01
Boiler brand and model
It's printed on the front of the casing or on a small data plate behind the door. Worcester Bosch · Greenstar 25Si · is a perfect answer.
02
Any error code
If the display is showing an F-number or letter code, read it out. It usually tells us which part to bring before we leave the workshop.
03
What you've already tried
Repressurised? Tried a reset? Smelt anything? Two minutes of context saves twenty minutes of diagnostic.
04
Your street, not your postcode
Dublin postcodes are useful, but in D8 a street name and the nearest junction gets us there faster.